Shoot. I shoulda kept my hsf. I don't have an air cooler and it would have been handy to have around.

Also sent me a full retail box back.

I sent in just the chip last time, got a full sealed retail box back :) I dont think they care

dude this is good stuff!

Created an account, then get redirected to a blank page?

Are you guys then clicking on the "Support" tab at the top of the blank page?

I just did this yesterday. I did not have to create an account.

Go to this page, like to OP posted

http://www.intel.com/support/replace...b+body_replace

Go down to Live Chat box and away you go.
Have your CPU, Heat Sink and all that stuff ready as they will want the numbers off of stuff.

I took maybe 5 minutes and I had a RMA number and email with instructions.

Ahhh, thanks Bill, only available Mon-Fri it looks like.

Yeap, it's only available at business hours mon to fri.
And you can't choose another region's chat to RMA your stuff. ( it would be convenient though :D )

lol damn I need to clear cookies or something, used a different email again today and mine popped up again lol fail!!@!@

go to starbucks....lmao

haha awesome idea