| Gutterz |
04-04-2010 02:19 PM |
Yep guess your rite. Funny thing is when I moved I asked about a cap an they told me no.
So I must not have gone over it yet if its been in effect since 08.
Found this in the FAQ. I cant see customers calling up asking for a cap lol BS
Quote:
Why is Comcast providing a monthly data usage threshold for its residential high-speed Internet users?
We have been evaluating a monthly data usage threshold for quite some time and we have heard from high-speed Internet customers who have asked that we provide a specific number for excessive use. By providing a specific monthly data usage threshold, we are providing greater clarity to our customers about excessive use.
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Your rite first time is a warning second time is a 1 year ban wtf
Quote:
What will happen if I exceed 250 GB of data usage in a month?
The vast majority - more than 99% - of our customers will not be impacted by a 250 GB monthly bandwidth or data usage threshold. If you exceed more than 250 GB and is one of the heaviest data users who consume the most data on our high-speed Internet service, you may receive a call from the Customer Security Assurance ("CSA") team to notify you of excessive use. At that time, we will tell you exactly how much data per month you had used. When we call you, we try to help you identify the source of excessive use and ask you to moderate your usage, which the vast majority of our customers do voluntarily. If you are contacted by the CSA team again for excessive use within six months of the first contact your service will be subject to termination for one year. We know from experience that most customers curb their usage after our first call. If your account is terminated, after the one year period expires you may resume service by subscribing to a service plan appropriate to you needs.
Our practice for the past several years has been to call only our heaviest data users, and this practice remains the same now that the 250GB data usage threshold is in effect. We may change our practice but will, of course, provide notice to you of any change.
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So all in all if you use over 250G a month you need to upgrade to business class. Bstrds
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