Sidewinders Computers FAIL

Kal-EL · #1 06-08-2010

I ordered a few sets of the GTX 285 VRM heatsinks from Sidewinders on May 4th. I promptly recieved an e-mail from Gary Stofer informing me they only had 1 kit left and asking if I'd like to wait or have the 1 shipped.

I replied asking for the 1 kit to be shipped. Waited a couple weeks and kicked off a few more e-mails asking for a status update as I never recieved a confirmation. No Reply.

Tried calling their number, nobody answers or the phone is busy. Been calling them for the last two weeks straight now and periodically kicking off new e-mails. No replies.

Today I got a filipino lady on the phone and she issued me a refund and apologized.

Fail in my book.

HITandRUN · #2 06-08-2010

FAIL! Link me to the sink kit please.

Kal-EL · #3 06-08-2010

Thermalright GTX 285/260 VRM-Heat sink

http://www.sidewindercomputers.com/thgtx28vrsi.html

Witchdoctor · #4 06-08-2010

Wow that sucks Kal ... I have had nothing but great service from them in the past.
used to use them for all my H2O supplies ....

Won't be using them any more ... sounds as if they are going down hill ....

Kal-EL · #5 06-08-2010

I explained everything to the nice manang, she did say sorry but its still pretty fail.

HITandRUN · #6 06-08-2010

The PDF sheet doesn't state the sizes so I don't really know what you need. I have some assortment here which I usually cut to a proper size etc. I can hook you up with some if you need.

Assassin48 · #7 06-08-2010

are you going to water cool the cards ?

You might be able to use if your going to dice the card too
http://www.performance-pcs.com/catal...ducts_id=26000

Kal-EL · #8 06-08-2010

Quote:

Originally Posted by HITandRUN

The PDF sheet doesn't state the sizes so I don't really know what you need. I have some assortment here which I usually cut to a proper size etc. I can hook you up with some if you need.

Yah, if you got some assorted sizes laying around, I'm sure they'll come in useful for sinking up the ln2 cards.

No, I'm not watercooling anything, I forget what watercooling is nowadays

Chicken Patty · #9 06-08-2010

I haven't ordered from Gary in a while and back then I received nothing but great service. However, this is FAIL in my book.

Sorry to hear this kal, what you got in mind to order now?

Kal-EL · #10 06-08-2010

Quote:

Originally Posted by Chicken Patty

I haven't ordered from Gary in a while and back then I received nothing but great service. However, this is FAIL in my book.

Sorry to hear this kal, what you got in mind to order now?

I'm gonna hunt around for decent variety of sized sinks and then pick up replacement pads so I can keep re-using them. Once I have a good stash of sinks I'll just need replacement pads from then out.
Dont' think I'm gonna go with sidewinders for a while, it took too long to find out what the deal was.