[rickss69]

Thanks guys - A little tedious with the chat function, but rma was approved after every line on the cpu and hsf was recorded lol. Will be on it's way to Louisville KY later this afternoon.

Hmmm...I have an AMD 1100T cpu with similar problems. Wonder what luck I would have with it? I am not the original purchaser with that one.

[kikicoco1334]

i guess i just had really good luck with them phone calls...
cuz when i called in it's like here is what's up with my chip and i know what iam talking about and THE END
i don't think i have ever been shit given by rma people before

[rickss69]

AMD site is the pits for rma...they don't even list the 1100T cpu. Probably could'nt get it done anyway...bought it second-hand.

[Splave]

its so new they would def take it im sure without invoices

[Patch]

Depends on who you get. Sometimes they'll ask for the HSF number, sometimes they won't. Sometimes they'll ask you to ship the HSF back, sometimes they won't.

Last time I RMA'd it was 2X655K's simultaneously. The guy was no fool, either. "Hmm...you want me to replace TWO 655K's for being faulty? And this is on top of the TWO 980x's you've returned in the last 2 months? Our research shows that an extensive RMA's is typically due to user error....." Nonetheless, I told him the chips were faulty and are under warranty, regardless of what some research shows.

I don't RMA anymore, though. In truth, I AM using the hardware outside of specs.

[rickss69]

I suspect Patch that AMD is another animal when it comes to rma. I won't have any paperwork or invoices to provide either.

[kikicoco1334]

Originally Posted by Patch

Depends on who you get. Sometimes they'll ask for the HSF number, sometimes they won't. Sometimes they'll ask you to ship the HSF back, sometimes they won't.

Last time I RMA'd it was 2X655K's simultaneously. The guy was no fool, either. "Hmm...you want me to replace TWO 655K's for being faulty? And this is on top of the TWO 980x's you've returned in the last 2 months? Our research shows that an extensive RMA's is typically due to user error....." Nonetheless, I told him the chips were faulty and are under warranty, regardless of what some research shows.

I don't RMA anymore, though. In truth, I AM using the hardware outside of specs.

that's why you make a new email acc so when you do need to rma you just change them arround

i RMAed 2 970s back to back lmao

[rickss69]

Just pm'd the guy I got it from...will see if he will do the duties for me.

[Gunslinger]

Anyone ever have a problem RMAing a 990X with a mismatched batch number vs. what was on the heatsink and fan?

[punx223]

Originally Posted by Gunslinger

Anyone ever have a problem RMAing a 990X with a mismatched batch number vs. what was on the heatsink and fan?

Nah Ive done it a few times....

save yourself the trouble though and pay the extra 25 bucks and get an advanced RMA so they just ship you another then you ship your bad one back in same box man... thats what I did with my 980 when it died.